Broken links in SEO aren’t just minor annoyances; they’re silent revenue killers. Whether it’s a 404 on a top product page or an outdated internal link buried in your navigation, these hidden issues quietly erode your rankings, bleed authority, and waste Google’s crawl budget. If your pages are slipping down the SERPs, this could be the reason, and fixing it might be your fastest SEO win.
Most eCommerce teams underestimate the real cost. But when product discovery drops and conversions stall, broken links are often to blame. In this guide, we’ll break down why they matter, how much they’re costing you (in pounds, not just rankings), and how to fix them before they cripple your growth.
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What Are Broken Links in SEO And Why They Matter More Than You Think

Beyond the immediate frustration of a messy user experience, broken links represent a deeply overlooked technical SEO challenge, steadily eroding search rankings, authority, and crucially, your revenue.
In simple terms, a broken link (also called a dead link) is any hyperlink that points to a page that no longer exists or can’t be accessed. When a visitor or search engine crawler clicks that link, they land on a 404 error page instead of the content they expected.
And here’s where the real damage begins.
Why Broken Links Hurt More Than You Realise
Google’s algorithms treat broken links as signs of poor site quality. And in the eyes of search engines, poor quality equals poor rankings.
Here’s how broken links cause trouble:
- They waste crawl budget: Search engines hit a dead end and can’t discover new or updated pages efficiently
- They degrade user trust: Visitors land on errors, bounce off, and rarely return
- They drain link equity: Valuable internal and external links pointing to broken pages pass no SEO value
If your site has hundreds (or thousands) of products, blog posts, or old collections, the risk multiplies fast. Most e-commerce managers don’t even know it’s happening until traffic starts quietly slipping away.
According to Moz, even a handful of broken internal links can lead to reduced crawl efficiency, lower indexation rates, and ultimately, lost search visibility. And yet, most SEO audits still treat it as a minor hygiene task.
Let’s change that.
Want to check your own site?
Run a free crawl with Screaming Frog or Ahrefs Site Audit. If you find a long list of 404s, 410s, or redirected pages, that’s your first red flag.
The 3 Most Common Types of Broken Links (And How They Happen)
Not all broken links are created equal, and if your SEO audit tool shows a list of 404s, redirects, and broken resources, it’s tempting to treat them all the same. But behind each type of broken link lies a different root cause, and a different threat to your rankings and crawlability.
Let’s break down the top three culprits damaging your SEO behind the scenes.

1. 404 Errors from Deleted or Moved Pages
This is the most familiar and deceptively damaging type of broken link. A 404 error means the link points to a page that no longer exists. It may have been deleted, unpublished, renamed, or moved without a proper redirect.
Real example:
You retired a seasonal collection or discontinued a product, but forgot to remove the link from navigation, internal recommendations, or your sitemap.
The impact: Google wastes crawl budget hitting dead ends, and any link equity pointing to that deleted URL is lost unless redirected correctly.
Pro tip: Even expired pages can hold SEO value. If the page earned backlinks, you should 301 redirect it to a relevant category or parent page to preserve authority.
2. Broken Redirect Chains & Loops – Internal SEO Killers
These are silent killers that often go unnoticed unless you run a deep crawl. A redirect chain happens when Page A redirects to Page B, which then redirects to Page C… and so on. A loop occurs when redirects circle back on themselves, trapping crawlers in an infinite loop.
How it happens:
- You change a product URL multiple times over months or years
- You migrate platforms (e.g., Shopify to Shopify Plus) and forget to audit legacy redirects
- Plugins or CMS rules auto-generate redundant redirects
Why it’s dangerous:
- Chains dilute link equity across multiple hops
- Googlebot may abandon crawling after 5+ hops
- Loops completely block access to content
3. External Link Rot and Outdated Resources
Link rot isn’t just an academic term; it’s a growing SEO liability. External links pointing to third-party content (like supplier sites, product manuals, or blog references) naturally decay over time as those sites change, shut down, or restructure their URLs.
Why it matters:
- Outbound 404s reduce your site’s credibility in Google’s eyes
- They degrade user experience and increase bounce rate
- They can break contextual trust signals that support rankings
According to Moz’s guide on Link Rot, even high-authority domains suffer from 30%+ link rot over a few years, and most websites have no system in place to check or update them.
Broken links are just one part of a larger picture, often tied to deeper technical SEO issues that silently block your rankings
Spot the pattern? Each of these broken link types damages your SEO in different ways, from crawl efficiency and indexation to trust, user flow, and ultimately revenue.
We recently helped a UK fashion retailer who, after a platform migration, had over 500 unredirected 404s, bleeding valuable link equity. By strategically fixing the top 50, we saw a 15% increase in organic category traffic within just three weeks.
Up next, we’ll show you exactly how broken links in SEO silently drain rankings, sales, and crawl equity, especially on large eCommerce sites.
How to Find Broken Links Without Wasting Hours
While broken links can quietly accumulate, draining crawl equity and costing you traffic over time, simply spotting a few 404s in Google Search Console isn’t enough to fix the issue at its root.
If you’re serious about fixing the issue at scale, you need a system to find, prioritise, and act on broken links with strategic intent, not just plug gaps.

Crawl Tools That Surface Hidden Issues
Not all broken links are visible in GSC or on-page. To find what Google sees (and ignores), you’ll need to run a comprehensive site crawl using tools built for technical SEO:
- Screaming Frog SEO Spider: Detects 404s, redirect chains, broken outbound links, and orphaned pages
- Sitebulb: Adds visual crawl maps and explains crawl hierarchy, great for identifying broken internal structures
- Ahrefs Site Audit: Excellent for uncovering broken backlinks from external domains
Tip: Combine crawl tools with Google Search Console for maximum visibility. GSC shows live user data, while crawlers expose legacy or buried issues that Googlebot may still crawl.
Prioritise by SEO Impact: Not All Broken Links Are Equal
Here’s the mistake most teams make: they treat every broken link like a high priority.
In reality, broken links fall into three categories:
- High-impact: Internal broken links on top-converting pages or indexed product/category pages
- Moderate-impact: Redirect loops in legacy pages or expired URLs with decent backlinks
- Low-impact: Broken links in blog archives, footer widgets, or expired outbound resources
Start where it hurts most:
- Pages with high traffic potential
- URLs with backlinks
- Errors blocking indexation (e.g., internal links to non-indexable pages)
A single broken link in your homepage footer isn’t a crisis. A 404 in your best-selling product’s internal link flow? That’s a silent killer.
Fix or Replace? When to Redirect, Reclaim, or Let Go
Once you’ve identified broken links, don’t rush into blanket redirections. The fix depends on context and strategic value.
- Redirect it – If the broken URL had backlinks, traffic, or was previously ranking
- Replace it – If it points to a resource that no longer exists, swap it for an updated version
- Retire it – If the page had no value, backlinks, or history, and redirecting would confuse bots/users
Bonus Tip: Avoid redirect chains by always pointing redirects to the final live destination, not to another redirected URL.
Need help prioritising what to fix?
Book a Technical SEO Audit, we’ll give you a clear, commercial-impact roadmap, not just a crawl dump. Know which broken links are killing your rankings (and which aren’t worth touching).
Broken Link Building: Is It Still Worth It?

Beyond being a technical hurdle, broken links in SEO can be transformed into strategic assets, offering untapped opportunities to regain lost authority and strengthen your overall SEO profile. But in today’s evolving landscape, is broken link building still worth the effort?
What It Is and Why It Still Works for Authority
Broken link building is the practice of finding links that point to dead or outdated pages and replacing them with relevant, high-quality content. When executed correctly, this not only restores trust signals with Google but also helps you reclaim lost link equity. It’s a smart way to increase topical relevance and support your domain authority, without creating new content from scratch.”
How to Find Broken Backlinks to Reclaim Link Equity
Start by auditing your own site for broken inbound links using tools like Ahrefs, SEMrush, or Google Search Console. Focus on backlinks from authoritative sources; those carry the most SEO weight. Once identified, either:
- Recreate the original content (if high-performing)
- Redirect the URL to a relevant page
- Reach out to update the referring source
This approach helps you recover SEO value from existing relationships without heavy content investment.
When Broken Link Outreach Makes Sense (and When It Doesn’t)
Outreach can be effective, but only when your replacement content adds real value. Editors are more likely to update a broken link if your version enhances the user experience or adds credibility to their article. But cold outreach with irrelevant swaps often gets ignored.
If your priority is efficiency and ROI, it’s smarter to focus on broken backlinks to your own site first, as this ensures you’re not letting valuable SEO equity slip through the cracks.
Want help recovering lost links without chasing dead ends?
Explore our Off-Page SEO Services; we specialise in smart link reclamation strategies that boost rankings and authority.
Recommended Reading: Ahrefs Guide to Broken Link Building
Fixing Broken Links Is About Revenue, Not Just Rankings
Ultimately, the true impact of broken links in SEO extends far beyond technical metrics; they are silent revenue killers that directly impede your business growth. Every dead end a crawler hits is also a journey your potential customer doesn’t complete. Yet most brands treat broken links like a checklist item, rather than a revenue problem.
Let’s be clear: This is not about fixing every 404. It’s about fixing the ones that matter, the links tied to discoverability, conversion flows, and high-authority backlinks.

You Don’t Need to Fix Every Link. Just the Ones That Cost You
There’s a hierarchy to broken links. Some point to low-traffic blog posts; others block product discovery or cut off revenue-driving landing pages. Smart SEO isn’t about chasing every broken link; it’s about prioritising those with the highest commercial impact.
A proper audit will tell you exactly where the loss is happening and where to focus your fix efforts first.
Broken Links in SEO = Broken Buyer Journeys
A broken link isn’t just a failed crawl; it’s a failed customer path.
When internal product links lead nowhere, or high-traffic category pages return 404s, the user bounces. They don’t convert. They don’t come back. And Google takes note.
Fixing those links restores not only SEO performance, but also customer experience and trust, and that’s where the real gains lie.
If broken links are affecting category or product discoverability, it could be just one reason why your product pages might not be ranking in search.
The Fastest Way to Win Back Lost Traffic
If you suspect broken links are quietly draining your rankings, traffic, or conversions, you’re probably right, but fixing them isn’t about blindly patching every 404. It’s about identifying the ones that actually cost you money and user trust.
Call with our team, and we’ll run a focused crawl diagnostic, highlight exactly where your biggest SEO leaks are, and give you a clear, actionable fix plan tailored to your platform, whether you’re on Shopify, WooCommerce, or a custom build. No fluff, no jargon, just clarity on what’s broken, what’s worth fixing, and how to recover lost traffic fast.
Book Your Free Technical SEO Call Today
Frequently Asked Questions
What are broken links in SEO?
Broken links in SEO are hyperlinks that point to non-existent or inaccessible web pages, resulting in a 404 error. They disrupt crawling, weaken user experience, and can harm your site’s authority and rankings.
Do broken links hurt SEO performance?
Yes. Broken links waste crawl budget, prevent Google from properly indexing your site, and can reduce rankings, especially for e-commerce pages where discoverability is key.
How do I identify broken links on my website?
Use tools like Screaming Frog, Ahrefs, or Sitebulb to crawl your site. These tools highlight 404s, redirect loops, and other broken link errors affecting SEO.
What causes broken links in SEO?
Common causes include deleted pages, mistyped URLs, outdated external links, incorrect redirects, and CMS changes that break internal paths.
How do I fix broken links without harming SEO?
Fix broken links by redirecting them to relevant live pages (301 redirect), replacing them with updated URLs, or removing the link entirely if no alternative exists.
Should I fix every broken link on my website?
No. Focus on broken links that affect crawlability, high-traffic pages, or user journeys. Prioritising SEO-impactful links delivers better ROI than fixing everything blindly.
Can broken backlinks impact domain authority?
Absolutely. Broken inbound links (backlinks) mean lost link equity. Reclaim them through outreach or by restoring the missing pages and capturing the authority.
How often should I check my site for broken links?
For e-commerce or content-heavy sites, a full crawl audit every quarter is recommended. High-traffic or rapidly changing sites may benefit from monthly checks.
What is link rot, and how does it affect SEO?
Link rot refers to the gradual decay of hyperlinks as external pages change or disappear. Over time, it erodes user trust, increases bounce rates, and weakens your off-page SEO authority.
Is broken link building still an effective SEO strategy?
Yes, when done right. Broken link building allows you to reclaim authority by finding and replacing dead outbound links on other sites with your content, boosting your backlink profile and rankings.